Why do you want to work at Cassidy Smoke ?*Were not looking for a specific answer, just be honest and tell us why you want to work here.
Are you currently hired or previously employed anywhere else, if so where ?*Being hired elsewhere is not a problem, we just want to know if you have any other commitments.
CUSTOMER SERVICE
A customer becomes upset because their order is taking longer than expected. How would you handle the situation?*We want to see how you would handle a customer service situation, and how you would de-escalate the situation.
If a coworker is overwhelmed during a busy rush, what would you do?*We want to see how you would handle a situation where a coworker is overwhelmed, and how you would help them.
What does good customer service mean to you?*We want to see what your definition of good customer service is, and how you would provide it.
EXPERIENCE
Have you worked in the food industry before?*Very simple yes or no question.
If yes, where?
What were your responsibilities?
What did you learn from that experience?
AVAILABILITY
Approximately how many hours each week are you available to work ?*
What days or times are you generally available ?*We understand that your availability may change, but we want to know your general availability IN THE EST TIMEZONE.
FINAL QUESTION
Is there anything else you'd like management to know about you ?This is your chance to tell us anything else you think we should know about you, or anything else you want to say.